RoomRaccoon
Hotels · Boutique Hotels · B&Bs
RoomRaccoon is an all-in-one hotel management system targeting independent hotels, B&Bs, and small hotel groups. It integrates a PMS, channel manager, booking engine, and revenue management tools in a single platform, with a strong emphasis on automated upselling and direct booking growth.
- Free trial
- 14 days
- Setup fee
- No setup fee
- Multi-property
- Yes
- Features
- 12/14
RoomRaccoon pricing
| Property size | Per month | Per unit |
|---|---|---|
| 10 units | $149 | $14.9 |
| 20 units | $199 | $9.95 |
| 50 units | $349 | $6.98 |
Indicative list pricing collected from public sources. Check current pricing
Features
- Channel Manager
- Booking Engine
- Payments
- Reporting
- Mobile App
- Housekeeping
- Multi-Property
- Rate Management
- Online Check-in
- Invoicing
- Guest Messaging
- Multi-Currency
Support: Email, Chat, Phone
RoomRaccoon: PMS with Integrated Upselling for Independent Hotels
RoomRaccoon is a Dutch hospitality technology company founded in 2017, offering a cloud property management system designed for independent hotels, boutique properties, and small hotel groups. Its platform is built to give small and mid-size operators access to enterprise-level hotel technology at a price point and implementation complexity suited to properties without dedicated IT teams.
Core Property Management System
RoomRaccoon provides a complete cloud PMS covering reservations management, front desk operations, housekeeping coordination, room inventory management, and invoice generation. The system handles the full guest cycle from booking through to post-departure, with an interface designed to be navigated without extensive training.
Channel Manager and Direct Booking Engine
The platform includes a native channel manager connecting to Booking.com, Expedia, Airbnb, and other major distribution channels, alongside a direct booking engine for the property's own website. Rates and availability are synchronized in real time across all channels to prevent double bookings and maintain rate consistency.
Automated Upselling Engine
A defining feature of RoomRaccoon is its built-in automated upsell engine, which sends targeted offers to guests at key points in the booking journey. Room upgrades, late check-out, parking, breakfast add-ons, and other ancillary products can be offered automatically before and during the stay, increasing revenue per booking without manual effort from staff.
RaccoonPay: Integrated Payments
RoomRaccoon includes its own integrated payment solution called RaccoonPay, which handles credit card processing, pre-authorizations, and automated payment collection. Having payments built into the PMS eliminates the need for a separate payment terminal provider and simplifies financial reconciliation.
Reporting and Performance Analytics
The platform provides reporting dashboards covering occupancy rates, average daily rate (ADR), revenue per available room (RevPAR), booking source breakdown, and upsell performance. These metrics give independent hotel operators actionable visibility into their property's financial and operational performance.
Who It Is For
RoomRaccoon is best suited to independent hotels and boutique properties that want a growth-focused hotel software platform. Its upselling capabilities make it particularly attractive to owner-operated properties looking to maximize revenue without investing in a separate revenue management system.
How RoomRaccoon compares to the other 33
Every system here is recorded on the same axes, so these are positions in the field rather than opinions. We publish no user ratings, because we have no reviewers.
- At $149 a month for 10 units, RoomRaccoon is the 22nd cheapest of the 27 systems here that publish an entry price in USD — cheaper than 5 of them, and above the field median of $100.
- On features it lists 12 of 14, above the field median of 10 — 4th of 34.
- It lists every feature a majority of the 34 systems here offer.
- A 14-day free trial, which puts it among the 13 of 34 systems here that publish one.
RoomRaccoon: common questions
- How much does RoomRaccoon cost?
- RoomRaccoon lists $149 a month at 10 units, rising to $349 at 50 units. Setup fee: No setup fee. At $149 a month for 10 units, RoomRaccoon is the 22nd cheapest of the 27 systems here that publish an entry price in USD — cheaper than 5 of them, and above the field median of $100.
- Does RoomRaccoon offer a free trial?
- Yes, 14 days. Only 13 of the 34 systems tracked here publish a free trial at all.
- What does RoomRaccoon not do that most PMSs do?
- Nothing. RoomRaccoon lists every feature that a majority of the 34 systems tracked here offer.
- What are the best RoomRaccoon alternatives?
- The closest are Amenitiz, eviivo, Mangobeds, Octorate and ThinkReservations — each serves the same property types. Compare any of them against RoomRaccoon side by side below.
Best for
RoomRaccoon alternatives, compared
Each of these puts RoomRaccoon side by side with one alternative on price, free trial, features and support.